Family Portal
Welcome to the Family Portal at Assist at Home Health! We know how important it is for you to get updates and know what’s happening with the care of your loved one. Our Family Portal is a safe and simple way to check in on your loved one’s progress, share information with our care team, see their care plan and schedule, and more.
Key Features of the Family Portal:
Real-Time Updates
Stay informed about your loved one’s condition, progress, and any changes in their care plan. Our care staff will always keep you informed by sending you frequent information.
Communication
Communicate directly with our caregivers and care coordinators through secure messaging. Share important information, ask questions, and address any concerns.
Care Plans and Schedules
Access and review personalized care plans and schedules for your loved one. Stay informed about upcoming appointments, medication reminders, and any specific instructions related to their care.
Document Management
Easily upload and access important documents such as medical reports, prescriptions, and insurance information. Keep all relevant information organized and accessible in one secure location.
Emergency Contact Information
Know that you have quick access to emergency contact numbers and protocols. In an emergency, call our care staff.
Resources and Support
Find valuable resources, educational materials, and helpful tips for caregiving and specific conditions. We give caring resources and assistance.
Feedback and Satisfaction Surveys
We value your feedback and strive to improve our services continuously. Help us improve our care by sharing your experience, comments, and satisfaction surveys.
Our caregivers will communicate with you and your family. The Family Portal improves care team-family communication.
Sign in now to be involved in the care of your loved one and get updates as they happen. We’ll be at your side the whole way through.